Shipping policy

1. Order Processing

All orders are processed within 1–5 business days after payment confirmation. Processing times may vary depending on product availability and supplier fulfillment schedules.

Orders are not shipped or delivered on weekends or public holidays.

2. Shipping & Delivery

Products may be shipped directly from our suppliers and fulfillment partners located in different countries.

Estimated delivery times:

  • Domestic orders: 5–15 business days
  • International orders: 7–30 business days

Please note that delivery times are estimates and may be affected by customs processing, weather conditions, carrier delays, or other factors beyond our control.

3. Multiple Shipments

If your order contains multiple products, items may be shipped separately from different warehouses. You may receive multiple tracking numbers and packages.

4. Tracking Information

Once your order has been shipped, you will receive a tracking number via email. Tracking updates may take several days to appear in the carrier's system.

5. Customs, Duties & Taxes

International customers are responsible for any customs duties, import taxes, or fees imposed by their country's customs authorities unless otherwise stated at checkout.

6. Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses resulting from incorrect or incomplete addresses.

7. Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us at [support@hadystore87.com] within 7 days of delivery or expected delivery date.

We will work with the shipping carrier and supplier to resolve the issue as quickly as possible.

8. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.

Generally:

  • Defective or damaged products may be eligible for replacement or refund.
  • Customers may be required to provide photos or videos of damaged items.
  • Return shipping costs may apply unless the product arrived damaged or incorrect.

9. Order Changes & Cancellations

Orders can only be modified or canceled within 24 hours of purchase. Once an order has entered fulfillment or shipping, it cannot be canceled.

10. Contact Us

If you have any questions about your order or this policy, please contact us:

Store Name: support@hadystore87.com